Marstek Mercury M2200 - 2240Wh - Power Station
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Warranty
Marstek manufacturer’s warranty and support in Ukraine
Marstek provides and handles the 10-year manufacturer’s warranty on the Venus series and other qualifying models. The warranty period and the defects covered depend on the model and are set out in Marstek’s warranty terms.
To make a claim under the manufacturer’s warranty, contact Marstek directly at [email protected] or through the Marstek app. Include your NKON invoice, the product model and serial number, and a short description of the fault. If the device displays an error message, a screenshot can help Marstek diagnose the issue.
If your product is defective or unusable and Marstek confirms that it qualifies for a warranty replacement, NKON will arrange transport to our local depot in Ukraine and send you a replacement. Marstek’s confirmation is all we need to start this process. If Marstek sends the confirmation to you, please forward it to [email protected]. We will contact you to arrange collection. Please wait for our instructions before shipping the product.
The manufacturer’s warranty is in addition to your legal rights as a consumer. You can also contact NKON directly at [email protected] to exercise your rights with us as the seller.
Shipping cost to Ukraine: €17.38 (1 item)
If your parcel is lost, damaged or destroyed, we’ll resend or refund. (More)(Less)
If Nova Poshta officially confirms that your parcel was lost, destroyed, or affected by another delivery issue, we will resolve it — either by reshipping your order or issuing a full refund.
The issue must be officially confirmed by Nova Poshta before we can take action.
Sometimes tracking says “Delivery is not possible” or “Not delivered according to manifest”. This is due to problems at Nova Poshta; it is a challenging time for them.
The Marstek Mercury M2200 is a portable power station for camping, use alongside a campervan, work away from the mains and temporary backup power at home. Its built-in 2240 Wh LiFePO4 battery supplies appliances connected directly to the power station, such as lighting, a laptop or a refrigerator.
The latest EU version has four Schuko sockets and a pure sine wave inverter. The USB-A and USB-C ports charge compatible devices without a separate mains adapter. When connecting several appliances, take account of their combined consumption and the higher starting current of equipment such as a refrigerator compressor.
Key features
- The four sockets share 2400 W of continuous output power. The specified surge output is 4800 W.
- Charge from the mains at up to 2000 W or through two solar inputs rated at up to 600 W each. When charging from AC and solar panels together, total charging power remains limited to 2000 W.
- The MARSTEK app lets you check the charge level and control functions through Wi-Fi or Bluetooth.
- The UPS function switches to battery power in less than 20 ms if the mains supply fails. A brief interruption can therefore occur.
- For a longer runtime, storage can be expanded to 6720 Wh using two separately available 2240 Wh expansion batteries. Solar panels and expansion batteries are not included.
Specifications
- Battery: LiFePO4, 2240 Wh, 50 Ah, 44.8 V
- AC outputs: four Schuko sockets, pure sine wave
- USB-C: one port up to 100 W and one port up to 45 W
- USB-A: two ports up to 18 W per port
- 12 V car outlet and DC outputs: combined maximum 10 A / 120 W
- Solar inputs: two XT60 connections, 12–59 V, combined maximum 1200 W
- Net weight: 27.6 kg; dimensions: 495.6 × 276 × 311 mm
Included
M2200 power station, AC charging cable, user manual and warranty card.
Marstek manufacturer’s warranty and support in Ukraine
Marstek provides and handles the 10-year manufacturer’s warranty on the Venus series and other qualifying models. The warranty period and the defects covered depend on the model and are set out in Marstek’s warranty terms.
To make a claim under the manufacturer’s warranty, contact Marstek directly at [email protected] or through the Marstek app. Include your NKON invoice, the product model and serial number, and a short description of the fault. If the device displays an error message, a screenshot can help Marstek diagnose the issue.
If your product is defective or unusable and Marstek confirms that it qualifies for a warranty replacement, NKON will arrange transport to our local depot in Ukraine and send you a replacement. Marstek’s confirmation is all we need to start this process. If Marstek sends the confirmation to you, please forward it to [email protected]. We will contact you to arrange collection. Please wait for our instructions before shipping the product.
The manufacturer’s warranty is in addition to your legal rights as a consumer. You can also contact NKON directly at [email protected] to exercise your rights with us as the seller.